This position represents Microsoft and provides technical support to Microsoft Enterprise Premier Customers across the Asia region providing high customer satisfaction. The candidate is required to be able to identify the root cause and provide our customer with the solution in a timely manner for mission critical issues of Microsoft Windows Server, Exchange Server,SQL Server and relevant Microsoft technologies.
Microsoft Indonesia As a company, and as individuals, we value integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect. We are committed to our customers and partners and have a passion for technology. We take on big challenges, and pride ourselves on seeing them through. We hold ourselves accountable to our customers, shareholders, partners, and employees by honoring our commitments, providing results, and striving for the highest quality.
Large Opportunity Manager
Responsibilities
Partner Development
- Working with the Partner team, drive partner business and solution development and planning with customers for key opportunities. Coach partners on solution selling, on using appropriate tools for pipeline management, and on reviewing solution pipeline and forecast. Work with Partner Technical Specialists (PTS) to ensure Partner is well versed in full stack of Microsoft products.
Qualifications
- Experience: 5 - 8 years of related experience
- Education: Bachelor’s Degree (B.S./B.A.)
- Knowledge, Skills, and Abilities: 3-5+ years experience in consultative solution selling role with proven results in a scalable environment
- Knowledge of service industry and enterprise customer pains & needs
- Partner experience understanding how MS partners market/sell to enterprise sized business customers
- Successful and proven performance in leveraged sales or business development.
- Teamwork and communication skills are critical.
- Knowledge of Microsoft’s entire solution stack of products (100 level proficiency) & channel model.
- Experience in selling to Business Decision Makers a plus
- Demonstrable experience devising sales programs to meet the needs of partners and customers
- Passion for driving results and seeing projects through to completion
Retail Services Manager
Key Responsibilities:
Primary responsibilities include:
- Working closely with Category Managers and Business Group (BG) Leads to develop merchandizing collaterals and POPs that can be effectively implemented at retail with maximum impact.
- Work with vendors and sales team to develop and deploy innovative merchandizing shelving in key retailers that meets Microsoft’s brand standards while ensuring high ROI.
- Manage an outsourced Retail Services team to ensure that monthly objectives are met as well as driving a high level of visual merchandizing standard at retail and operational efficiency and effectiveness.
- Working thru the Retail Services team to ensure Microsoft retail assets such as gondolas, demo kiosks, LCD TVs, POPs, etc are all accounted for at all times.
- Organize and execute any consumer road shows while ensuring high ROI and channel marketing effectiveness so as to meet sales objectives during the events.
- Support retailer led roadshows with relevant POS merchandising, demo kiosks and product display gondolas as well as promoter deployments.
- Work with sales team to support and execute their channel promotions such as in store demand generation activities or partner events such as awards night and incentives programs.
- Work with account managers to identify best locations for display and/or shelving investments so as to increase Microsoft’s presence in the retail space.
- Develop and execute a systematic approach to RSP readiness so as to ensure that training goals are met together with a high level of effectiveness.
- Ensure PC aisle at retail are well positioned to drive the value of Windows and increase Office attach thru creative retail POS.
- Ensure all projects undertaken are completed within budget, on time and meeting KPIs together with a high level of partner satisfaction.
- Education: Bachelor Degree, Master Degree preferred.
Skills/Abilities:
- Strong knowledge of retail and retail business models in market;
- Strong knowledge of Microsoft products and good working knowledge of competitive products;
- Strong presentation, interpersonal, organizational and communication skills with multiple levels internally and externally; ability to work in team structure.
- Ability to analyze and respond to company and industry data and to assess trends.
- Ability to communicate with people at different levels.
- Strong drive for success and highly goal driven
- Resourceful and creative in seeking solutions around problems while working in a highly dynamic environment.
- Passionate about retail and consumer business.
- Ability to multitask with high level of execution efficiency
- Experience in marketing communication would be an advantage
- Candidate must demonstrate a track record of proven results in like responsibility
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