ZTE aims to satisfy customer requirements in their pursuit for reliable and innovative products via a suite of wireless, wired, business and terminal offerings. ZTE has been recognized for its products and services and has secured a number of high rankings around the world. In 2010, ZTE recorded revenue of RMB 70.264 billion. The Group’s revenue from its international operations grew 27.45% to RMB38.066 billion and accounted for 54.18% of total operating revenue. For the first time, the US and European markets contributed the largest portion of overseas revenue. These markets recorded year-on-year growth of 50% which accounted for 21% of total operating revenue.
ZTE is dedicated to creating value for customers and to remaining a cutting-edge provider with innovative and technologically advanced systems. The company has 15global R&D centers located in the U.S. France, Sweden, India and China. It employs 30,000 researchers around the world who develop new and innovative products. In 2010, ZTE applied for 1,863 international patents, putting it in second place globally when it comes to innovation. Along with 107 affiliated institutions around the world, ZTE has demonstrated its growing innovative ability, outstanding flexibility and refined delivery, enabling it to win and retain trust from clients.
ZTE is a member of the United Nations Global Compact and is committed to sustainable development throughout the world. The company uses technology to help people in different regions enjoy the rapidly evolving world of communication. It also pays special attention to sustainable work practices throughout the lifecycle of its products – from R&D to production to logistics, and through to customer service. Limiting energy consumption and carbon dioxide emissions around the world is a key strategy being implemented through its sustainability program.
PT.ZTE Indonesia as subsidiary company of ZTE Corporation is one of the leading telecommunication solution suppliers based on China providing total solution to telecom carriers worldwide. ZTE’s over 26,000 employees are working in more than 70 countries and regions in Asia, America, Europe, Africa, etc. In coping with our expansion in local market depending on our Indonesian large project demand, ZTE is looking for outstanding employees in Indonesia to fill in the vacant position of :
CUSTOMER SERVICE SALES
Responsibilities:
- Handing the customer extends service, communication, excavating, analyze with customer's requirements.
- Development and sale the extend service, join the extend service bid, customer communication, technical clarification, implement project, contract negotiation and so on.
- As a service interface for customer, coordinate the development and resource configuration of extend service, responsible for customer satisfaction and apperceive degree.
- Collection the extend service information, reply the information and supply the solution on time.
- Negotiation the relationship between all the after-sales with customer, to guarantee customer satisfaction
- Clarification the customer's requirement during the service contract implementation, making the month and quarter statistic report, getting the certificate of service, supply the support to get the payment of service contract.
Qualification:
- Skill and knowledge require: English, Telecommunication Product & Service
- Minimum education require is Bachelor Degree
- Has experience in maintenance and managed service division
- Possess positive working attitude and able to handle pressure independently.
- Energic, flexible, adaptable in multi-culture environment and independent.
- Good interpersonal & communication skill
HR SSC ASSISTANT
Responsibilities:
- Supporting all department for enrollment of new staff
- Track enrollment procedures and resignation procedures
- Maintain updated employee records and submit appropriate reports
- Ensure proper employment filing
- Handle Personnel HR contract management, transfer and performance
- evaluation presentation.
- Support managers in staffing and employment related issues
Requirements:
- Female, below 30 years
- Bachelor Degree in Physiology/ Law or any major related
- Minimum 1 years experience
- Proficient in oral and written English and Mandarin.
- Proficient in MS Office
- Strong service orientation and job commitment; high work efficiency.
- Responsible, hardworking and sustainable to work under pressure
- Good interpersonal skills and good in team workBest Regards,
Forward your comprehensive resume and CV in English to :
HRINDONESIA@ZTE.COM.CN
Quoting job reference code in the subject or post them to:
PT ZTE Indonesia
Gedung The East 27
Mega Kuningan
Jakarta 10220