RIM Job Vacancy (Blackberry)


Research In Motion (RIM), a global leader in wireless innovation, revolutionized the mobile industry with the introduction of the BlackBerry® solution in 1999.

The BlackBerry product line includes the BlackBerry® PlayBook™ tablet, the award-winning BlackBerry smartphone, software for businesses and accessories. BlackBerry products and services are used by millions of customers around the world to stay connected to the people and content that matter most throughout their day.


Office Administrator
POSITION SUMMARY
Providing general administrative support to managers and staff, including delivering messages, providing information to callers, documentation organization, researching and editing and compiling special reports.
Managing office furniture, facilities, equipment and miscellaneous stationary
Analyzing and managing office recurring expenses such as telephone lines, mobile phones, express mail.
Coordination with Facility department to maintain RIM  office;
Coordination with IT department to maintain and provide IT services for RIM office.
Processing employees’ individual expense report.
Receiving and directing visitors, incoming calls, and customers to appropriate locations and parties.
Ensuring internal and external delivery of mail and packages.
Operating various office systems.
Performing project coordination activities between departments and outside parties.
Arranging all travel as required, including travel itineraries and agendas
Completing expense statement and reconciliation of credit card charges and receipts.
ESSENTIAL SKILLS AND QUALIFICATIONS
Minimum of 5 years experience in an administrative support role within a large corporate environment
Strong written and verbal communication skills
Experience with multi-tasking in a fast paced environment with aggressive deadlines
Demonstrated ability to communicate effectively with individuals at all levels of the organization
Demonstrated ability to think proactively
Fluent in a variety of MS office products including Excel, PowerPoint, Word and Outlook
Fluent in verbal/written Bashasa Indonesia will be preferred.

Manager, Acquisition Marketing
POSITION SUMMARY
The Acquisition Marketing Manager is responsible for providing dedicated marketing support to select RIM partners (carriers) in Indonesia as it specifically relates to the BlackBerry Enterprise Solution and the BlackBerry Internet Solution and the carrier channels that market these offers.
Working under the leadership of the Director of Marketing, Carriers and other RIM internal teams, the Acquisition Marketing Manager will work to develop and manage the successful launch of the BlackBerry solution into appropriate carrier channels.
In addition, the Acquisition Marketing Manager will be responsible for working with the carriers and other RIM internal teams to develop and execute "In Life" marketing programmes for the BlackBerry solutions to successfully drive the sell through of the products and services.
He or she will also manage and facilitate the communication of existing and new global marketing initiatives and programmes to the carrier partners. They will also serve as a conduit for the collection of relevant data and feedback from the carriers for product planning purposes.
The successful candidate will provide the marketing support required to meet and/or exceed quarterly net activations targets for the respective carriers and successfully manage a discretionary marketing budget.

ROLE DESCRIPTION
 Driving carrier marketing planning and execution to deliver an annual calendar of agreed acquisition marketing programmes in line with set business objectives (including geographic growth plans)
Develop joint acquisition marketing plans with carrier which clearly articulate; target audience, creative execution, timing, offer, supporting business objective, programme fulfilment, and projected ROI based on identified metrics.
Creating and executing compelling segment and geographical, community focused and seasonal marketing campaigns with Carrier partners to reach more of and to increase our total addressable market
Working with the internal sales team to ensure that marketing programmes are directly aimed at fulfilling the needs of the business and are focused on demand/revenue generation
Partnering with the RIM distribution and retail teams to ensure that both are leveraging carriers for the service component of their marketing programmes
Aligning with the Regional marketing team to communicate the overarching BlackBerry value proposition alongside channel and consumer offerings
Co-ordinate and seek input from internal RIM functional teams where required within the proposed carrier partner marketing activity e.g. PR, Digital
Working with local and Global brand teams for brand/product/marketing strategy alignment, and for legal/brand approvals.
Directing and guiding the marketing message, promotion, and pricing strategy of each of our products with the carrier as required.
Managing our marketing agency partners to ensure that they are delivering exceptional, localized output in a manner and timeframe that meets our requirements
Liaising with the market intelligence and research teams to ensure that joint acquisition programmes are made based upon sound marketing research data
Engaging with the alliances and accessories teams to integrate key value added services/offerings into Carrier partner marketing programmes in order to enhance the BlackBerry user experience for targeted groups
Closely tracking and monitoring the direct impact of marketing expenditures in order to establish an ongoing ROI analysis process

ESSENTIAL SKILLS AND QUALIFICATIONS
At least 8 - 10years marketing experience.
Business/Marketing related degree is a requirement.
Partner marketing or channel management experience
Excellent verbal and written communication skills.
Ability to manage multiple projects concurrently.
Budget Management experience
Ability to demonstrate creativity and initiative.
Flexible
Self-starter and team player.
Previous experience with either a Wireless Carrier or Handheld manufacturer preferred.
Must be fluent in Bahasa.

Manager, Acquisition Marketing
POSITION SUMMARY

  • The Acquisition Marketing Manager is responsible for providing dedicated marketing support to select RIM partners (carriers) in Indonesia as it specifically relates to the BlackBerry Enterprise Solution and the BlackBerry Internet Solution and the carrier channels that market these offers.
  • Working under the leadership of the Director of Marketing, Carriers and other RIM internal teams, the Acquisition Marketing Manager will work to develop and manage the successful launch of the BlackBerry solution into appropriate carrier channels.
  • In addition, the Acquisition Marketing Manager will be responsible for working with the carriers and other RIM internal teams to develop and execute "In Life" marketing programmes for the BlackBerry solutions to successfully drive the sell through of the products and services.
  • He or she will also manage and facilitate the communication of existing and new global marketing initiatives and programmes to the carrier partners. They will also serve as a conduit for the collection of relevant data and feedback from the carriers for product planning purposes.
  • The successful candidate will provide the marketing support required to meet and/or exceed quarterly net activations targets for the respective carriers and successfully manage a discretionary marketing budget.


ROLE DESCRIPTION

  •  Driving carrier marketing planning and execution to deliver an annual calendar of agreed acquisition marketing programmes in line with set business objectives (including geographic growth plans)
  • Develop joint acquisition marketing plans with carrier which clearly articulate; target audience, creative execution, timing, offer, supporting business objective, programme fulfilment, and projected ROI based on identified metrics.
  • Creating and executing compelling segment and geographical, community focused and seasonal marketing campaigns with Carrier partners to reach more of and to increase our total addressable market
  • Working with the internal sales team to ensure that marketing programmes are directly aimed at fulfilling the needs of the business and are focused on demand/revenue generation
  • Partnering with the RIM distribution and retail teams to ensure that both are leveraging carriers for the service component of their marketing programmes
  • Aligning with the Regional marketing team to communicate the overarching BlackBerry value proposition alongside channel and consumer offerings
  • Co-ordinate and seek input from internal RIM functional teams where required within the proposed carrier partner marketing activity e.g. PR, Digital
  • Working with local and Global brand teams for brand/product/marketing strategy alignment, and for legal/brand approvals.
  • Directing and guiding the marketing message, promotion, and pricing strategy of each of our products with the carrier as required.
  • Managing our marketing agency partners to ensure that they are delivering exceptional, localized output in a manner and timeframe that meets our requirements
  • Liaising with the market intelligence and research teams to ensure that joint acquisition programmes are made based upon sound marketing research data
  • Engaging with the alliances and accessories teams to integrate key value added services/offerings into Carrier partner marketing programmes in order to enhance the BlackBerry user experience for targeted groups
  • Closely tracking and monitoring the direct impact of marketing expenditures in order to establish an ongoing ROI analysis process


ESSENTIAL SKILLS AND QUALIFICATIONS

  • At least 8 - 10years marketing experience.
  • Business/Marketing related degree is a requirement.
  • Partner marketing or channel management experience
  • Excellent verbal and written communication skills.
  • Ability to manage multiple projects concurrently.
  • Budget Management experience
  • Ability to demonstrate creativity and initiative.
  • Flexible
  • Self-starter and team player.
  • Previous experience with either a Wireless Carrier or Handheld manufacturer preferred.
  • Must be fluent in Bahasa.


Senior Manager, Retail Sales and Field Marketing
POSITION SUMMARY
Senior Manager Retail Sales and Field Marketing - Indonesia  is responsible for defining and executing a specific Retail sales and channel strategy for BlackBerry in Indonesia, a market of 260+ million people. This position is responsible for delivering best in class customer experience in order to achieve and exceed sell-in (revenue) and sell-out (activations) targets.  The Senior Manager Retail Sales and Field Marketing - Indonesia
will work closely with the sales, marketing and operations teams to deliver the end-to-end customer experience via our carrier, distributor, and retail partners.  Success will be measured by the achievement of revenue, activations, and contribution margin targets.  He/she will report directly to the Director - Marketing.
KEY RESPONSIBILITIES

  • Establish and manager best of class field marketing and drive sales performance at retail. Working with various internal RIM resources and teams to develop a holistic retail field marketing model that will enhance store training, merchandising, sell out and customer experience.
  • Managing sales performance, customer experience and merchandising in the retail channel alongside and through FMT team
  • People management - recruitment, coaching , skills development
  • Merchandising & POS - up to date, on spec.
  • Live displays - fully stocked, working and in good order
  • Customer experience - consistent delivery
  • Accreditation programme - checking driving up standards
  • Share of voice - increasing SOV at POS
  • Create a retail segmentation model to match device type, to rate plan, to customer segment (in conjunction with marketing and East Asia Retail)
  • Develop a retail tiering model in order to establish a retail account planning and engagement framework
  • Establish named accounts and an account management model to improve retail sales of authorized BlackBerry
  • Work with Retail team to create a complete retail training strategy that combines classroom, in-store, and online training to certify sales reps and stores
  • Develop a process to invest in live devices for account, store, manager, and sales rep seeding/display for maximum ROI
  • Standardize a rewards and recognition model in order to sustainably enhance store conversion
  • Provide dealers/retailers with the resources required to advertise, support, display, sell, and service BlackBerry products via Field Marketing, Merchandising and Promotions teams
  • Implement the store auditing and mystery shopping process to measure and optimize retail performance
  • Manage visual merchandising and create an ordering, implementation, and review process to ensure quality execution
  • Create a differentiated channel/customer experience to promote authorized BlackBerry in order to combat the sale of parallel imports
  • Manage retail performance via an outsourced field sales, training, and marketing team
  • Establish a criteria for agency selection and employ the company that can most efficiently and effectively implement an outsourced field team
  • Define the resource requirements for field support and daily activities required from each human resource
  • Create a set of key performance indicators by which to measure the agency and the field team
  • Closely manage implementation and retail activity on a daily basis to ensure maximum ROI
  • Manage retail operations and processes
  • Partner with marketing to define the size (breadth/depth) and store profile(s) of the optimal retail footprint
  • Implement a channel management structure to enable channel harmony: price stability, profitability, predictability, and control
  • Create a link between carriers, distributors, retailers and marketing to enable execution of sales/marketing initiatives
  • Implement the in country after-sales service model in conjunction with the internal Global Repair team
  • Define and manage target inventory levels at the retail level by implementing collaborative planning, forecasting, and replenishment with named accounts
  • Create, influence, and manage internal processes to align internal resources to Indonesia country strategy
  • Clearly articulate retail strategy to all relevant internal/external stakeholders and teams
  • Create clear deliverables and set milestones for all direct and indirect contributors that impact retail performance
  • Participate in and influence internal processes related to issues that impact retail performance: pricing, product, marketing, supply-chain
  • Work with the regional sales/marketing teams to implement standards and best practices


SKILLS AND EXPERIENCE

  • 10,000+ hours of experience working in a retail store
  • Direct and indirect (modern/traditional channel) retail experience
  • Visual merchandising and store process expertise
  • Field sales, marketing, and training management experience
  • Proven track record of exceeding multi-million dollar sales targets
  • Knowledge of wireless data products and market trends
  • Operational excellence (strategic implementation)
  • After sales service expertise
  • Leadership and team development
  • Customer relationship management up to C-level
  • Channel sales/management
  • CPFR, inventory management, and fulfillment
  • Business planning (budget and strategy)
  • International business development within Indonesia and/or Southeast Asia is a plus


Channel Sales Manager
POSITION SUMMARY
The Channel Sales Manager - Indonesia is responsible for defining and executing a Indonesia specific channel sales and channel strategy.  This position is responsible for delivering best in class customer experience in order to achieve sell-in (revenue) and sell-out (activations) targets.  The Channel Sales Manager - Indonesia will work closely with the Distribution Sales Team, Marketing and Operations to deliver the end-to-end customer experience via our carrier, distributor, Master Dealer and retail partners.  Success will be measured by the achievement of revenue, activations, and contribution margin targets.  He/she will report directly to the National Channel Manager - Indonesia.
The individual must possess great character, work ethic and energy levels. They must be immaculate in presentation, professional both verbal and physical. A team player who also possess the ability to innovate and create plans to drive BlackBerry s. Flexibility is key as roles will evolve as RIM grows.

KEY RESPONSIBILITIES

  • Optimize/implement channel sales and go-to-market strategy
  • Establish a Master Dealer and Traditional Retail planning and engagement model into existing and new cities to cover entire Indonesia
  • Manage Master Dealer and key Traditional relationships through
  • Refine the distribution go-to-market strategy to ensure short, medium, and long-term success
  • Manage supply-side operations to ensure adequate stock is available from Distribution for in country/region to fulfill carrier/retail/market demand
  • Create a differentiated channel/customer experience with Distribution Team with our Distributors to promote authorized BlackBerry in order to combat the sale of parallel imports
  • Manage retail/channel sales performance
  • Partner with Distribution Sales to define the size (breadth/depth) and store profile(s) of the optimal distribution footprint
  • Establish retail account management model to optimize in store conversion for key Retail Channels
  • Create channel incentive programs with Regional Retail Team to maximize sales performance - "sell-through" and "sell-out"
  • Create a channel management structure to enable channel harmony: price stability, profitability, predictability, and control
  • Manage channel operations and processes
  • Create a link between carriers, distributors, and marketing to enable retail execution of joint plans
  • Manage optimal inventory levels at every level of the customer supply chain
  • Implement collaborative planning, forecasting, and replenishment with key channel and retail partners
  • Create, influence, and manage internal processes to align internal resources to Indonesia country strategy
  • Clearly articulate operating plan to all relevant stakeholders and teams
  • Create clear deliverables and set milestones for all direct and indirect contributors that impact sales performance
  • Participate in and influence internal processes related to issues that impact sales performance: pricing, product, finance, supply-chain


SKILLS AND EXPERIENCE

  • Proven track record of exceeding multi-million dollar sales targets in Indonesia (preferable)
  • Experience and knowledge of wireless data products and market trends
  • Operational excellence (professional account planning and implementation on time every time)
  • After sales service expertise
  • Leadership and team development
  • Customer relationship management up to C-level (comes with existing relationships or proven ability to build fast via networks)
  • Channel sales/management (sell in and out focus)
  • CPFR, inventory management, and fulfillment
  • Business planning (budget and strategy) - Proven ability to plan and engage internal and external stakeholders to assure buy in
  • Excellent presentation skills
  • International business development, Indonesia and/or Southeast Asia is a plus


If  you interested please apply at following link:


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