XL Job Vacancy

PT XL Axiata Tbk. ('XL') was established on 8 October 1989, under the name PT Grahametropolitan Lestari. Its main business was in trading and general services.

Six years later, XL took an important step by setting up a partnership with Rajawali Group -a shareholder of PT Grahametropolitan Lestari - and three foreign investors
(NYNEX, AIF and Mitsui). Its name was changed to PT Excelcomindo Pratama, with the provisioning of basic telephony services as its core business.

XL commenced commercial operations in 1996, primarily covering Jakarta, Bandung and Surabaya areas. This made XL the first private company in Indonesia to provide
cellular mobile telephony services.

XL is now leading the industry as a cellular telecommunications provider with extensive coverage throughout Indonesia. It provides services for retail customers
and offers business solutions for corporate customers, including voice, data and other value-added mobile telecommunications services. XL operates its network with
GSM 900/DCS 1800 and IMT-2000/3G technologies. XL also holds a Closed Regular Network License, Internet Service Provider (ISP) License, Voice over Internet
Protocol (VoIP) License, and Internet Interconnection Services License (NAP).

Strategic Vendor Partnership, a new strategic unit under Strategic Partnership and Procurement Division (formerly Procurement and Logistic), is developed mainly to drive alignment between XL and strategic partners/major vendors in order to build, maintain, and enhance stronger and more beneficial relationships; and also to constantly create value out of the partnership.

Currently, we are fulfilling the resource who will act as partner to top level management in managing strategic partnership.

Successful candidates will work in a result oriented and dynamic environment. English proficiency and computer literacy are required for this position.

Submit Application

Successful candidates will work in a result oriented and dynamic environment. English proficiency and computer literacy are required for this position. Send your application and curriculum vitae by indicating the position title you apply (in MS Word, no more than 100 kb) to:


Available Position

Senior Engineer – IT Helpdesk
Jakarta Raya

  • Resolve 2nd technical issues
  • Monitor all CRM ticket dispatching
  • Provide onsite problem solving for VIP/VVIP user
  • Coordinate and negotiate with vendor for leasing/complaint/request process
  • Review knowledge sharing email blast material


  • Bachelor Degree from Computer/IT background with experience minimum 3 years in related area
  • Understand technical matters related PC/Laptop etc

Specialist – Customer Insight
Jakarta Raya

  • Plan, establish and control all outreach program
  • Organize and control project related Mystery Shopper Mystery Caller
  • Organize and share report/finding about customer insight
  • Monitor implementation of recommendation related MSMC


  • Bachelor Degree from Marketing/Economy with 5 years experience in related area
  • Understanding marketing research 7 methodology of data analysis (statistic)
  • Understanding of product and also customer behavior



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