The partnership with Caatoosee for the past five years (since 2001) was finally terminated by Sigma through SIAC after an amicable settlement could not be reached.“We have tried to offer win-win solutions for both parties, but this did not seem enough for the other party.We finally took the initiative to bring the case to arbitration in Singapore, which we consider neutral.After review and investigation, the arbitration court decided on our favor,” saidToto Sugiri, founder of PT Sigma Cipta Caraka.
With the end of the partnership, Sigma is ready to broaden its wings even more in the provision of IT solutions and embark on a business strategy at a faster pace.The plan to develop Sigma’s future business includes strengthening services, not only in Indonesia, but also to the Southeast Asian region.
Sigma will also invest in the development of data center facilities in Surabaya by the end of the year to promote services for clients in East Indonesia and establish a second, back up site for clients in West Indonesia.
Sigma, member of Telkom Group, are a market leader in providing information technology solutions, with more than 20 years of experience in delivering complex, mission critical systems to Indonesia and global markets. To support our rapid business development, we are looking for the following resources:
Customer Support
(Banten)
Responsibilities:
- Sysadmin and Monitoring (OS: Linux, DB: MySQL) for the entire system application server Himbara
- Monitoring, coordination and escalation of both the external and internal disturbances associated with handling updates every system Himbara
- Provide statistical reports of transactions and avaibilitas entire system to internal and external needs
- To provide and deliver / site visit to customers to routinely report
- Creating tools (small applications) in accordance with the needs that will help ease the operational Himbara
Requirements:
- Minimum graduate degree in the field of Computer Science / Information Technology or equivalent.
- Experienced in the same field at least 1 year.
- Having Experience & Knowledge of: Middleware System, Host to Host Connection, Electronic - Transaction Business, Banking Operation, IBM AS/400, ATM Operation
- Full-Time positions available.
Business Management Staff
(Banten)
Responsibilities:
- To manage cloud computing service portfolio
- To assist sales team and other sales delivery channel in selling the service to customer
- To define service roadmap and continuosly innovate the services to cope with market dynamics
- To manage relationship with product owners, internal or external
- To promote the servive to the market in collaboration with marketing team
Requirements:
- Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Computer Science/Information Technology or equivalent.
- At least 5 year(s) of working experience in the related field is required for this position.
- Preferably Senior Staffs specializing in IT/Computer - Network/System/Database Admin or equivalent.
- Excellent knowledge in account's industry & business
- Excellent personal, interpersonal, and communication skills
- Experienced in IT business management for at least 5 years
- Exposure in infrastructure or software business is a strong advantage
- Full-Time positions available.
Operation Manager
(Banten)
Responsibilities:
- To manage operation services related to service life-cycle: activation, deactivation, new features introduction
- To manage operation services related to customer life-cycle: new subscription, activation, deactivation
- To manage charging, produce billing and assist finance unit in doing collection
- To manage daily system operation: end-of period process, maintenance, housekeeping and backup
- To manage, define and continously improve SOP for operation activities
Requirements:
- Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Computer Science/Information Technology or equivalent.
- At least 5 year(s) of working experience in the related field is required for this position.
- Preferably Managers specializing in IT/Computer - Software or equivalent.
- Have ability ti manage and work with people/team across different organization & units (whicj have different scope of work, schedule & priorities, and working culture)
- Have experience in managing IT operation and/or maintenance
- Have a solid discipline attitude, process & time-wise
- Have ability to make timely decision and act fast in handling issues resolution especially during crisis
- Knowledge about cloud computing and virtualization technology is an advantage
- Full-Time positions available.
Account Executive
(Banten - Bumi Serpong Damai)
Responsibilities:
- Maintaining the relationship from corporate customers and partners
- Managing customer needs, provide consulting services for proposed solution
- Develop proposal and create new opportunity at the client
Requirements:
- 3-5 years of experience with successful track record on selling IT products and software.
- Good knowledge in IT/Multifinance/Banking Business Process are a must.
- Excellent communication and consultative selling skills are a must.
- Freshgraduates from Magister Management are encourage to apply
- English proficiency (oral and written) is a must.
If your qualifications meet our requirement please send application letter CV, recent photograph with code in subject to :
HUMAN RESOURCES DEPARTMENT
PT. Sigma Cipta Caraka
German Centre 5th floor
Jl. Kapt. Subijanto DJ
Bumi Serpong Damai - Tangerang
or
Email :
recruitment@sigma.co.id
