Acer Job Vacancy

Since its founding in 1976, Acer has achieved the goal of breaking the barriers between people and technology. Globally, Acer ranks No. 2 for total PCs and notebooks. A profitable and sustainable Channel Business Model is instrumental to the company's continuing growth, while its multi-brand approach effectively integrates Acer, Gateway, Packard Bell, and eMachines brands in worldwide markets.

Acer strives to design environmentally friendly products and establish a green supply chain through collaboration with suppliers. Acer is proud to be a Worldwide Partner of the Olympic Movement, including the Vancouver 2010 Olympic Winter and London 2012 Olympic Games.

Over 30 years of making history in the fast-paced IT industry, Acer’s far-reaching strategy of focusing on R&D and marketing development has laid the foundations and created a company ready to embrace the challenges of the future. The Acer Group employs 8,000 people worldwide. Estimated revenues for 2010 reached US$19.9 billion.

We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :

Service Development Executive (cum Sales)
(Jakarta Raya)
Responsibilities:

• Sell Options & Accessories using database of Contact Center & Warranty database
• Follow up sales thru distributors to ensure the stock availability and target achievement
• Liaise with other related department especially Service Logistics in order to conduct Factory Outlet
• Develop and coordinate marketing campaign regularly to promote Options & Accessories
• Facilitate communication among MSR, Service Operation, Reseller & Distributors
• Develop report covers Sales, Reseller Stock, Activities, Suggestion & Plan
• Maintain Pricing Structure of Options & Super care

Requirements:

• Female, minimum Bachelor degree majoring in Marketing or Management
• Minimum 3 years working experience in sales activities or service center in IT / Electronic / consumer electronic
• Speaks Mandarin is an advantage
• Self motivation and initiative, combined with an analytical mind and logical/firm judgment
• Good problem solving skills
• Good communication skills

ISO & Service Quality
(Jakarta Raya)
Responsibilities:

• Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2000 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.
• Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.
• Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.
• Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.
• Facilitate and assist Quality Improvement Team in achieving improvement projects.
• Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.

Requirements:

• Male
• Minimum Bachelor Degree in Management or Technical,
• Minimum 3 years experiences in quality management system (ISO 9001:2000) preferably from Service Industry
• Good communication and interpersonal skill
• Willing to travel frequently
• Having a teaching skill will be advantage
• Self-motivated and initiative, combined with an analytical mind and logical / firm judgement, good problem solving skills.

For further information please check our web:
www.acer.co.id

If you meet the qualification, please send your resume with recent photograph, current and expected salary, to :
hrd@acer.co.id

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