First Media Job Vacancy

First Media's extensive Metro Ethernet network in and around the Greater Metropolitan Jakarta Area, traversing all major central business districts, has made First Media the leading provider of total communication solutions for high-speed data transfer and Intranet applications for corporations throughout the area, supported by approximately 3,800 kilometers of fiber optic cable.Furthermore, the data communications service has deployed the next-generation intelligent network which is broadly known as Multiprotocol Label Switching (MPLS) that delivers a broad range of service with guaranteed quality over each fiber optic leased line.These services range from Disaster Recovery Centre, Storage Area Network Services, Real Time Application Services, Peering Services, Inter-Branch Connection Services, Video Streaming and Voice Services and more.

Since 2002, the data communication service of First Media, DataComm, has been trusted as the sole service provider of the Jakarta Automated Trading System-Remote Trading (JATS-RT) for the Indonesia Stock Exchange and Exchange Members.

DataComm continues to provide its services to corporate customers from a variety of sectors. As at year-end 2009, First Media DataComm service is used by 260 corporate customers with a total of 500 connection links in the Greater Metropolitan Jakarta area.

PT. First Media Tbk is the largest provider of high speed broadband internet, cable pay TV, and high-speed data communication services. Our company has been awarded the WiMAX licences in 2 areas in Indonesia. For the rapid & effective implementation & deployment, we are looking for highly qualified team member:

Submit Application

Please send or email complete application in English, with CV and most recent photograph within 10 days of this advertisement to:

Email to:
HRD - Recruitment
Lippo Cyberpark Boulevard Gajah Mada #2170
Lippo Karawaci, Tangerang 15811

Available Position

Retention Officer
Jakarta Raya

  • Handling customers request discconect  account
  • Handling customers complain and give good service


  • Male/Female min. 23 - 30 years old
  • Minimum Diploma degree (D3) in any major
  • Have excellent communication with customer & target oriented
  • Computer literate
  • Analytical thinking
  • Fluent in English both written and oral
  • Willing to be placed at karawaci office

Technical Retention Service (TRS)
Jakarta Raya

  • Retention perform in a way that will visit the customer churn / disconnect
  • Analyzing problems and providing solutions to customer
  • Ensuring customer service levels remain well done post-visit
  • Report the status of the work on a regular basis to the relevant team responsible for the use of any material such as: cable, STB Modem dl


  • Min SMK / STM, preferably majoring in telecommunication / electrical / electronics / computer engineering
  • 1 year experience as a technician Cable TV / Pay TV / Telco / Internet Service Provider / computer installation
  • Min Vocational School (SMK / STM), preferably majoring in telecommunication / electrical / electronics / computer engineering
  • 1 year experience as a technician Cable TV / Pay TV / Telco / Internet Service Provider / computer installation.
  • Have a service life of high customer service orientation and the target
  • Willing to work shift / Promised holidays and after hours
  • Willing to work throughout the greater Jakarta area arae
  • C and preferably have a Sim who can drive a 4 wheeler

Community Relation Executive
Jakarta Raya - Karawaci Tangerang

  • Open and build a good relationship with residents and the Board or Developer / Estate Management.
  • Maintain good relations with the Citizens board / Estate Management / Developer
  • Profiling the area to assist / facilitate the activities of Selling and Marketing.
  • As the PIC that handles all matters relating to maintaining service First Media remain well distributed in the area of responsibility.
  • Finding and or carrying out the possibility of cooperation will benefit both parties.


  • Min D-3 from any educational background
  • Female max 35 years old
  • Having minimum 3 year experience relating to the services, license and preferable from multimedia, insurance and telecommunication company
  • Familiar with MS Office especially excel
  • Have a good appearance and proportional
  • Strong communication presentation skill
  • Familiar with internet technology and television program entertaintment
  • Target oriented, capable to set priority, team work, self improvement
  • Having own vehicle preferable car

Project Administration
Jakarta Raya - Tangerang

  • Project Administration
  • Make a report project progress
  • Prepare project administration


  • Male, max 28 years old
  • Diploma in any major
  • Proficient in operating Ms-Office (Word, Power Point & Excell)
  • Have a good analytical thinking
  • Customer Service Orientation
  • Have a good initiative
  • Good Attitude

Field Inspector
Jakarta Raya, Tangerang (Banten)

  • Supervise construction work under third party/contractor/Outsource (network, equipment installation and activation) Inspection fibber construction works Coordination with other related department. Coordinate work with other related department.


  • Male 18 - 30 years old
  • STM/SMK/Diploma in technical majoring
  • Fresh Graduate, Preferably having minimum 1 years in same position
  • Able to read Visio, Cad, Micro station. DGN Drawing
  • Can operate Microsoft windows (2003, 2007) DSN and Cad
  • Good acknowledge with HFC Technology and civil works.



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