XL Job Vacancy

PT XL Axiata Tbk. ('XL') was established on 8 October 1989, under the name PT Grahametropolitan Lestari. Its main business was in trading and general services.

Six years later, XL took an important step by setting up a partnership with Rajawali Group -a shareholder of PT Grahametropolitan Lestari - and three foreign investors
(NYNEX, AIF and Mitsui). Its name was changed to PT Excelcomindo Pratama, with the provisioning of basic telephony services as its core business.

XL commenced commercial operations in 1996, primarily covering Jakarta, Bandung and Surabaya areas. This made XL the first private company in Indonesia to provide
cellular mobile telephony services.

XL is now leading the industry as a cellular telecommunications provider with extensive coverage throughout Indonesia. It provides services for retail customers
and offers business solutions for corporate customers, including voice, data and other value-added mobile telecommunications services. XL operates its network with
GSM 900/DCS 1800 and IMT-2000/3G technologies. XL also holds a Closed Regular Network License, Internet Service Provider (ISP) License, Voice over Internet
Protocol (VoIP) License, and Internet Interconnection Services License (NAP).

Strategic Vendor Partnership, a new strategic unit under Strategic Partnership and Procurement Division (formerly Procurement and Logistic), is developed mainly to drive alignment between XL and strategic partners/major vendors in order to build, maintain, and enhance stronger and more beneficial relationships; and also to constantly create value out of the partnership.

Currently, we are fulfilling the resource who will act as partner to top level management in managing strategic partnership.

Successful candidates will work in a result oriented and dynamic environment. English proficiency and computer literacy are required for this position.

Submit Application

Successful candidates will work in a result oriented and dynamic environment. English proficiency and computer literacy are required for this position. Send your application and curriculum vitae by indicating the position title you apply (in MS Word, no more than 100 kb) to:


Available Position

Analyst – Customer Lifecycle Management Analytics
Jakarta Raya

  • Produce periodic measurement of customer segments movement across macro and micro segments as part of XL customer journey
  • Lead the development of the propensity models to be used by various CLM periodic and special management core periodic campaign
  • Independently measure the performance and key areas result of overall CLM activities from macro view
  • Produce insights and relevant target base for XL offloading campaign through CLM to migrate traffic from 2G to 3G
  • Prepare the single customer offer that can be utilized by Event Based Marketing and relevant CLM campaign


  • Bachelor’s degree from Marketing/Finance/Engineering/Statistic with 4 years experience in data mining & statistics
  • Strong pricing model and sensitivity analysis
  • Exposed to data mining and statistics models (preferably exposed to Teradata, SAS/SPSS/KXEN)
  • Punctual with numbers and comfortable with complex models and calculation
  • Familiar with data manipulation language (SQL)
  • Understanding of Telco industries and competition landscape
  • Data mining, data manipulation and statistics
  • Strong business acumen and have exposed to similar analytics environment

Officer – Single Customer View (IT)
Jakarta Raya

  • Develop script/application for data processing
  • Perform adhoc query/analytic for any requests


  • 1 years experience, fresh graduate is allowed.
  • Degree (S1) of IT/Informatics/Computer/Electrics/Science
  • Graduate from reputational university with IP>3
  • Having knowledge of programming language (Basic/Pascal/C/Java/SQL/etc)
  • Good understand of SQL concept
  • Good understand of warehouse concept
  • Fluent in English (written and spoken)
  • Strong problem solving & analytical skills
  • Fast learner

Specialist – Service Partnership Operations
Jakarta Raya

  • Work hand in hand with vendors and partners the manage our SLA network availability through:
  • providing network analysis from collected alarm, symptom, statistical data and any related data to avoid or minimize potential service interruption (proactive actions)
  • discussing regularly for complex cases to find the best and the most effective solution for avoiding the repetitive problems
  • ensuring the solution can be implemented and resolved the problem within SLA agreed.
  • Analyze and control of incident problem which is escalated through:
  • conducting review, procedure and feature of the software/hardware in the production network
  • performing the analysis from Manage Service Report
  • Monitoring all required system modification and support the coordination between manage service partner and other department
  • Monitor system avaibility and ensure all system within contract
  • Ensure service level agreement KPI’s contract are met and address all service level issues


  • S1 Telecommunication with minimum of 5 years experience on the second level engineer
  • Highly skilled in VAS & MDS : SGSN, SMSC & ITP
  • Highly skilled in Data Communication: Router & Switch
  • Skilled in GSM Network : BSC & MSC



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