HSBC Staff Corporate Call Center Vacancy

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises around 7,500 offices in 87 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.
With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by over 221,000 shareholders in 127 countries and territories. The shares are traded on the New York Stock Exchange in the form of American Depositary Receipts.
HSBC provides a comprehensive range of financial services to around 95 million customers through four customer groups and global businesses: Personal Financial Services (including consumer finance); Commercial Banking; Global Banking and Markets; and Global Private Banking.

At HSBC, the balance of life of our employee is always be our first priority. That is why many of our people consider their office as their second home, a place where they can enjoy their work.

Submit Application

If you meet the above requirements and seek a rewarding career and the opportunity to develop with a progressive international bank, please send your detailed CV (in English) to address below:

HSBC - Human Resources Department

address:  World Trade Center, 4th Floor, Jl. Jenderal Sudirman Kav. 29-31, Jakarta 12920
email:
human-resources@hsbc.co.id

Please put the position code the subject of your e-mail application

Available Position

We offer you the opportunity to become our new member of the House. Please explore this opportunity to find out more:


Staff Corporate Call Center 
Code : Staff CCC – CBA 12
Jakarta Raya

Responsibility:

• The job holder will take full responsibility of Corporate Call Center (CCC) Telephone Service day-to-day operation and ensure high level of service is delivered to customers. Ensure the excellent service standard performance of Corporate Call Center and also enhance customer service delivery within agreed service standards and operating guidelines. The jobholder is also encouraged to do sales activity within Corporate Call Center area upon sales opportunity of HSBC products

Requirements:

• Has a minimum of 1 year experience in a call center environment (preferably banking).
• Customer centric mind-set to deliver customer experience.
• Understanding general Banking policy and processes.
• Basic knowledge of Treasury, Trade, and Cash Management products.
• Sales ability and skills preferred.
• Able to use MS Office application.
• Has minimum bachelor degree.
• Fluent in English is a must.
• Good interpersonal skill

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