Marcedes-Benz Customer Care & Customer Communication Staff Vacancy

Mercedes-Benz in Indonesia consists of three companies, namely PT Mercedes-Benz Indonesia, PT Mercedes-Benz Distribution Indonesia and PT Star Engines Indonesia. The Jakarta office is conveniently located at the prestigious Deutsche Bank building in Jakarta, while our 42-hectare plant is in Wanaherang, Gunung Putri, Bogor, and our After-Sales office is located in Ciputat.

PT Mercedes-Benz Indonesia is a 100% foreign investment company, owned by Daimler AG, Stuttgart (89,21%) and Daimler Project Consult, Germany (10,79%). It is the Sole Agent, Assembler and Manufacturer of Mercedes-Benz in Indonesia.

PT Mercedes-Benz Distribution Indonesia is a joint venture company, owned by Daimler AG, Stuttgart (43%), PT Mercedes-Benz Indonesia (52%) and the Indonesian partner Mr. Iwan Valiant Joesoef, Jakarta (5%). It is the main distributor for PT Mercedes-Benz Indonesia, responsible for marketing of Mercedes-Benz products in Indonesia

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If you interested please apply at following link:


Available Position

Customer Care & Customer Communication Staff
Jakarta Raya - Jl. LRE Martadinata km. 7 Ciputat

  • to handle all customer/dealer inquires related with Mercedes-Benz products in prompt response and a proper way
  • to initiate process of the inquiries to the concerned section/department and prepare the related correspondences
  • to give a prompt and proper handling as well as follow  up call to the customer for satisfactory measures
  • to contact customers for any Service Campaign
  • to maintain Loyalty Program through Mercedes-Benz Membership


  • Candidate must possess at least an DiplomaDegree in Social Science/Hospitality or equivalent.
  • Minimum 1 year experience in Customer Communication/Service Department.
  • Customer Oriented.
  • Good Interpersonal & Communication Skill.
  • Able to work in teams.
  • Required skills: Business Writing, Microsoft Office.
  • Required languages: English, Bahasa Indonesia.



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